SHIPPING AND RETURNS

For us, its important to ensure our customers have the best purchasing experience possible, from choosing the garment right up to the delivery.

That's why we rely on UPS for our shipments, which, in addition to providing us with a fast and reliable shipping service, also ensures optimum conditions for the transported goods.

 

When will the package arrive?

The purchased product will be shipped within three to four days of order the order at the latest, and for a selection of products, within one or two days. As soon as it’s been dispatched, we'll e-mail you a code that will allow you to track it to your home via this link.


How much does shipping cost?

  • Nothing. But only if your final spend is over €100.
  • € 3.99 For Italy
  • € 6.99  for Europe
  • € 9.99 express ITA +  EU


How much does it cost?

Nothing, if you return the purchase within 15 days of receiving the parcel.

 

How do the refunds work?

Simple, if the item isn't yours or you've ordered the wrong size, fill in this form.

After we have contacted you just send it back, in its original conditions and with its original packaging, to this address:

Maglificio Angorelle
Via Vella o Lungo la Bardena 2a2,
59100 - PRATO (PO)

Once we've received the returned goods, we'll e-mail a receipt for them. Providing the goods have been delivered within the time limits above, and they don't differ from the product we sent, we'll refund a credit using the same method used for your payment. Once the refund has been made, you'll receive an email with the payment confirmed.